Product · AI Chatbot
An AI conversational experience trained on your knowledge — it answers questions, guides decisions, and completes purchases without leaving the chat.
Two offerings
Pick the experience that fits your goal — or combine both.
Answers queries, guides users, and escalates gracefully — built to resolve on its own.
Everything in Informative — plus a complete shopping journey inside the chat.
How it works
Every message flows through the same six steps — with a human handoff whenever it's needed.
A question, a request, or "I want to buy this."
The engine works out what they actually mean.
Pulls the answer from your content or catalogue.
Replies in your brand voice — with context intact.
Books, escalates, or completes checkout in chat.
Analytics feed back to sharpen the next answer.
Compare
| Capability | Informative | Ecommerce |
|---|---|---|
| Intent detection & smart replies | Included | |
| Learns from FAQs, documents & pages | ||
| Multi-turn context | ||
| Live agent handoff | ||
| Analytics & insights | ||
| AI product recommendations | — | |
| Natural-language product search | — | |
| Cart & session memory | — | |
| In-chat checkout & payment | — | |
| Order tracking & alerts | — | |
| Best for | Support & content sites | Online stores & sales |
Why it pays
Indexed — manual support team = 100
Up to 80% reduction in support spend once the bot handles first-line queries.
Get started
Trained on your content, live in days.